Hi! This is my June 2023 report!
In June, I resolved 523 tickets:
On Telegram (@TorProjectSupportBot) - 435
On RT (frontdesk@tpo) - 84
Additionally, I also resolved 7 tickets on WhatsApp (+447421000612)
and Signal (+17787431312).
In June, my main focus was on preparations to test the new pluggable transports Conjure and WebTunnel, now available in Tor Browser Alpha.
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Conjure testing:
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I made a forum post translation (English into Russian) on how to test conjure [1].
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Wrote a shorter version to use as a template on CDR Link and RT.
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Collected user feedback on their interaction with Conjure.
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WebTunnel release preparations
In June, I created and translated short text about WebTunnel testing - to use as a template on CDR.link and RT.
This month we had several tickets on the changes in the way Onion Browser (iOS) works. Now it requires Orbot to be installed on the device.
At the end of June the user support team updated all the internal user support templates.
Other than that, my main focus remains the same:
- Censorship circumvention - I help Russian-speaking users by sharing bridges and troubleshooting Tor powered apps.
- User feedback collection - I gather information on how different censorship circumvention methods work.