Bug 40721: Tabs crashing on certain pages in TB11 on Win 10
Why can I no longer view bugs 40698 and 40721?
We've determined that both the addon and tab crashes are occuring due to the same underlying issue in Firefox, and we're currently working with Mozilla on a fix. Due to the nature of the bug Mozilla have opted to make this ticket private, and we've followed suit on our end too. In the absence of a public ticket, we'll keep the community abreast of any developments on this issue in this thread instead. Thanks for your patience!
I heard 11.0.2 was out so I did the update on two seperate browsers in the Win 8.1 platform and all addons are still disabled. Doesn’t really effect me I switched to Brave Tor when 11.0.1 came out and broke the extensions I only use FF Tor inside of Tails but I am posting here just to let you know the new update did not fix the problem in Win 8.1 at least.
Hey @Comms, although we’ve made some progress on a workaround for the tab and addon crashing issues (while we work with Mozilla on a permanent fix) – it’s still being tested at the moment. However they should probably still be included in the list of Known Issues – I’ll look into that!
First of all, thank you very much for bringing TOR Browser, which is a wonder of the world, to us.
I am having the same problem as stated by your user “Comms”:
When I updated TOR to version 11.0.1, I saw that all the plugins I installed were disabled and went back to version 10.5.10;
Today I updated TOR to version 11.0.2 thinking “Maybe the problem has been fixed”; then when i saw that the issue still persists, i went back to version 10.5.10 again.
Best regards,
NOTE: My operating system is Windows 8.1 Pro x64 (up to date).
Thanks for the kind words @anta! I’m sorry to hear you’re also struggling with crashing addons in Windows – on that subject please see my reply to Comms above.
Also, please be aware that Tor Browser 10.5.10 is outdated and is missing recent security updates. Therefor, where possible, we would recommend continuing to use Tor Browser 11.0.2 without the use of additional addons or extensions first, and only rolling back to 10.5.10 when necessary as a last resort.
Thanks again for your patience as we work on these issues
Thank you very much for your quick response and recommends.
Of course, it’s best to use the most up-to-date TOR Browser, and no or minimal install of personal extensions.
By the way, I forgot to write the name of the extensions I mentioned in the first post; However, I should have thought that knowing these might help you solve the problem:
- Simple Translate - uBlock Origin - Violentmonkey (Installed scripts: “Absolute Enable Right Click & Copy”, “Google Hit Hider by Domain”)
We would love to use the updated browser but cannot because ALL addons are broken and the browser crashes frequently, 11.0.1/11.0.2 is completely broken and unusable on Windows.
We have been forced to use the vulnerable 10.5.10 version for roughly 25 days now.
I understand you are community funded but what’s the point of Tor Browser if it doesn’t even function correctly.
Hi @ansoufly2, I completely understand your frustration. We’ve managed to trace the tab and addon crashes back to an issue with Firefox itself, and as mentioned, are currently working with Mozilla on a fix. We also have a workaround that’s about to go out in our Alpha release channel for community testing too.
In the meantime we would recommend continuing to use Tor Browser 11.0.2 without the use of additional addons or extensions. I have also heard that the tab crashes do not occur on the Safer security level, however I haven’t been able to confirm that personally. If you do happen to try 11.0.2, would you mind letting me know whether it temporarily solved the issue?
First of all I would like to thank you for creating and maintaining Tor Browser!
After updating to 11.0.x on Windows some pages crash and plug-ins do not work any more. I downgraded to 10.5.10 to keep the functionality.
When I saw the announcement for 11.0.2 I had hoped the issues were fixed, but they did not appear in the list of fixed issues. They do not even appear in the known issues section. And even more the links where I found the bugs discussed earlier do not work any more ( https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40698 , https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40721 ).
Can you say where I can see the status of these issues now?
Hi @Portus! Thank you for your kind words, and my apologies for the confusion regarding the Windows issues. Upon investigation we’ve determined that both addon and tab crashes are being caused by the same bug, which is also present in Firefox, and we’re currently working with Mozilla on a fix. Due to the nature of the bug, Mozilla opted to make the ticket private – and we’ve followed suit on our end too.
In the meantime we would recommend continuing to use Tor Browser 11.0.2 without the use of additional addons or extensions . I have also heard that the tab crashes do not occur on the Safer security level, however I haven’t been able to confirm that personally – if you get the chance to test this, please let me know
I’ll make sure to post any other updates in this thread as soon as they become available. Thanks for your patience with this one, I know this bug has been frustrating to deal with!
Hi Windows users! While we work with Mozilla on a permanent fix for the tab and addon crashes in Tor Browser 11 (see the 11.0.2 release post for more background), we’ve deployed a temporary fix in our newest alpha release for testing:
If you could download the Alpha and verify whether or not the temporary fix works, I would be super grateful!
Note: Tor Browser Alphas are unstable releases meant only to find bugs and test new features. Please stick to Tor Browser’s stable release for your regular browsing, and do not use Tor Browser Alpha if you are at high risk.
I downloaded Tor Browser 11.5a1 as requested and tried accessing the sites that previously crashed for me with 11.0.x (PrivateBin instances + the OBS Open Collective page). I’m glad to say that they no longer crash for me when I try to use them.
Thanks to everyone who tested the Alpha! If you continue to experience any of the same issues with 11.0.3 please let us know in the new thread instead. However as always, remember to read the changelog and known issues first.
Hi Windows users! While we work with Mozilla on a permanent fix for the tab and addon crashes in Tor Browser 11 (
