Video player issue in browser

Support Tor Browser Desktop
1

I am using latest updated Tor browser but after this update videos are not playing in the browser. there is a green screen when we play on video.

1 Like
2

What is your OS? What is the video type? Can you give us an example so we can replicate?

3

Same problem.
Tor Browser 13.0.4
Windows 7
“html5: Video file not found” or just does not start.
This problem confirmed in KVC Player, JW Player and Fluid Player. Maybe in some others. Short videos (<10 minutes) sometimes work. Longer - no.
In Tor Browser 12.5.3 videos playing normally. If you do not open more than 9 browser tabs or do not start a video longer than 2 hours, of course. Otherwise the same error.

4

let’s try again … what is the video type? Can you give us an example so we can replicate?

what on earth are KVC/JW/Fluid players?

It helps if you can provide STR (steps to reproduce), for example

  • tor browser 13.0.4, clean setup
  • open the console (ctrl-k)
  • go to https://example.com/videos/cutekittens.html
  • click on the video titled secondbreakfast
  • expected results: video should play (and kitten gets second breakfast)
  • results: video did not play, got console error “TypeError: blah blah”
2 Likes
6

Did this happen only in TB13 or was it a problem in TB12 as well? You can download an older TB release from Index of /tor-package-archive/torbrowser/12.5.6 - unpack it to e.g. c:\TB12test, open it, go to settings and disable updates (so it stays on 12.5.6 for more tests if needed), and get testing

FWIW, In TB13 we increased media.memory_cache_max_size from 16384 to 65536.
We have browser.privatebrowsing.forceMediaMemoryCache = true which disables media cache from writing to disk in Private Browsing. MSE (Media Source Extensions) are already stored in-memory in PB. But this shouldn’t be an issue - just noting it, because stranger things have happened

7

@thorin , @anon53360594
Okay
I spent a few tests.I used random sites and videos to versions 12.5.1 and 13.0.5
Next are examples:

  • https://www.dailymotion.com/video/x8kt7b0 TB 12.5.1 result: video played. TB 13.0.5 result: video did not play, eternal loading

  • Twitch TB 12.5.1 result: video played. TB 13.0.5 result: video did not play, got console error “This video is either unavailable or not supported in this browser. (Error #4000)”
    As for Twitch, streams did not play in both versions, but clips play in version 12.5.1

new users can only put 2 links in a post, delete spaces.

  • (NSFW warning) hentaimama. io/episodes/hatsukoi-jikan-episode-1/ TB 12.5.1 result: video played. TB 13.0.5 result: video did not play, got console error “This video file cannot be played.(Error Code: 224003)”

  • (NSFW warning) rule34video. com/videos/3152814/bouquetman-compilation/ TB 12.5.1 result: video played. TB 13.0.5 result: video did not play, got console error “html5: Video file not found”

  • Youtube and most popular video sites work correctly in both versions.

1 Like
8

There are a bunch of different things going on here

  • dailymotion + twitch work fine for me on windows (11) in TB13 series
  • the other two fail in my TB13 windows same as you
    • the hentai one pulls some console clearing etc when you open the console, so hard to see what is going on - works in Firefox (uses JW player)
    • the rul34 one throws a MediaError, code 4 - there’s also a Cross-Origin Request Blocked (not sure if related) - works in Firefox

What is your OS? e.g. there are known issues with codecs on linux

edit: HTML Audio/Video DOM error Property - code 4 is MEDIA_ERR_SRC_NOT_SUPPORTED

9

I use win 7
Re-installation of video drivers and codecs didn’t help. And I think this is not the problem, since it works in version 12.5.1
Anyway, dailymotion and twitch are not important. :smile: Since you also saw the problem, at least fix hentai and rule34