Hi,
September was again more busy than average to respect the timeline of Project 101 (Tor VPN) and Tails releases.
Tor VPN
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- I analyzed the usability test of Tor VPN 0.6.2 that I did in August.
Usability testing of Tor VPN pre-alpha (#69) · Issues · The Tor Project / UX / Research · GitLab
In short, the usability of Tor VPN 0.6.2 is decent when people don't
need to use a bridge, but very bad when Tor is blocked. None of the
participant managed to use a bridge on their own.
The main issues are unclear system status and confusing network model.
Quotes:
“Tor is like a bridge.“ — P5
“I'm looking for bridges that make it like if I were in
Switzerland.“ — P4
“It should say: You are being blocked! With Tor you can bypass
this censorship using a bridge.“ — P6
Summary of findings:
List of all issues:
https://nc.torproject.net/s/fXbRYw76pTXJZym
Video clips:
- I created GitLab issues to document the most severe issues:
Improve feedback while "Connecting"
Improve feedback while "Connecting" (#181) · Issues · The Tor Project / Applications / vpn · GitLab
Clarify connection status on all screens
Clarify connection status on all screens (#182) · Issues · The Tor Project / Applications / vpn · GitLab
Allow changing exit location from Configure menu
Allow changing exit location from Configure menu (#185) · Issues · The Tor Project / Applications / vpn · GitLab
Improve discoverability of the list of countries
Improve discoverability of the list of countries (#186) · Issues · The Tor Project / Applications / vpn · GitLab
Clarify what can be tapped in the Bridges screen
Clarify what can be tapped in the Bridges screen (#187) · Issues · The Tor Project / Applications / vpn · GitLab
Remove the need to press Enter when entering a bridge line
Remove the need to press Enter when entering a bridge line (#188) · Issues · The Tor Project / Applications / vpn · GitLab
Clarify which bridge is being used (eg. after Bridge Bot)
Clarify which bridge is being used (eg. after Bridge Bot) (#189) · Issues · The Tor Project / Applications / vpn · GitLab
Improve discoverability of the circuit view
Improve discoverability of the circuit view (#190) · Issues · The Tor Project / Applications / vpn · GitLab
Allow configuring only a single bridge
Allow configuring only a single bridge (#193) · Issues · The Tor Project / Applications / vpn · GitLab
Rethink how the different relays are named
Rethink how the different relays are named (#194) · Issues · The Tor Project / Applications / vpn · GitLab
Clarify just enough about the network model
Clarify just enough about the network model (#195) · Issues · The Tor Project / Applications / vpn · GitLab
Don't allow changing exit location unless already connected
Don't allow changing exit location unless already connected (#196) · Issues · The Tor Project / Applications / vpn · GitLab
Report loss of connectivity to the Tor network
Report loss of connectivity to the Tor network (eg. when changing network) (#110) · Issues · The Tor Project / Core / onionmasq · GitLab
- I started brainstorming solutions to all of these issues with Duncan
and the rest of the UX team.
Tails
I wrote some documentation to help users with recent issues:
- Shim SBAT verification error (#20471)
- Provide fsck from Welcome Screen when the file system of the
Persistent Storage is corrupted (#15451)
This one was a LOT of work to figure out which data forensics path we
should recommend to users and document the main ones step-by-step.
--
sajolida
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