[tor-project] Nina's Monthly Status Report, May 2022

Hi, everyone,
This is my Status report for May 2022.

As usual, I focused on user support for Russian users.

   - Telegram channel (@TorProjectSupportBot): 514
   - Email (frontdesk@tpo): 188
   Total: 702 tickets were successfully resolved.
Also, in May, I took part in the "Become an Alpha Tester" campaign,
helping with the English-to-Russian translation of social media texts
like tweets[1], forum posts[2], and, also, user support templates[3].

Taking part in the campaign, I collected feedback from Russian-speaking
alpha-testers, and I spotted a minor issue with the Help button[4]. And
I also found a problem with some fonts in a stable version of the Tor

Due to retiring the old Zammad/cdr.link instance, I took part in testing
the new one [6].

I added an article to the frontdesk with bridges for Turkmenistan as we
started to get more requests about this country:

As the Tor Project took part in the DemHack Hackathon in Russia, I
translated a tweet for our account [7].

[1] https://twitter.com/torproject/status/1525097804351344641
[2] Become an Alpha tester (Станьте альфа-тестером)
Add how to report a bug or give feedback in cdr.link text module (in Russian) (#40079) · Issues · The Tor Project / Community / Support · GitLab
TB Alpha desktop minor issue - button is not working (#40971) · Issues · The Tor Project / Applications / Tor Browser · GitLab
the bangla font issue on MacOs (#41004) · Issues · The Tor Project / Applications / Tor Browser · GitLab
retire zammad-01.torproject.net on June 27 2022 (#40592) · Issues · The Tor Project / TPA / TPA team · GitLab
[7] https://twitter.com/torproject/status/1527712240912084992


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