[tor-project] Nina's Monthly Status Report, June 2024

Hi! Below is my June’24 report!

In June, I resolved 735 tickets:
On Telegram (@TorProjectSupportBot) - 455
On RT (frontdesk@tpo) - 264
On WhatsApp (+447421000612) - 13
and on Signal (+17787431312) - 3.

In June, I helped Russian-speaking users bypass censorship: I shared bridges and instructions and assisted with using them and troubleshooting; I also collected user feedback.

The major event of June was the release of Tor Browser 13.5. To prepare for the release, I updated all the user support templates in Russian to include new features and new menu options.

Also, after the release, I monitored user feedback, where the main issue with the new release was Tor Browser notifications on Android (with speed and Tor circuit) not working after the update [1]. This work is still in process.

I monitor user feedback on our services to notify the Anti-censorship Team when necessary [2].

I continue to take part in investigating the issue of Tor bridges not working in Tails in Russia [3].

[1] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42589
[2] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40070
[3] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40072