[tor-project] Nina’s Monthly Status Report: May 2024

Hi! Below is my May’24 report!

In May, I resolved 790 tickets:

  • On Telegram (@TorProjectSupportBot) - 539

  • On RT (frontdesk@tpo) - 242

  • On WhatsApp (+447421000612) - 9

  • and on Signal (+17787431312) - 0

The focus of my work remains the same - I help Russian-speaking users of Tor Browser to install the browser and bypass internet censorship. In May we got a lot of questions from iOS and macOS users from Russia and more specifically which software they should install and where they should get it.

Also, I help with troubleshooting and keep an eye on issues and bugs to report them to Tor developers.

There are several bugs/issues I reported in May:

  • Built-in bridges and some bridges obtained by email do not work in Russia [1]

  • Error in Tor Browser “Unable to start Tor:java.io.lo” [2]

  • BridgeDB does not give ipv6 bridge [3]

  • BridgeDB gives one and only bridge [4]

In May I also took part in the Community Team documentation sprint, whose purpose was to fill the gap in the existing documentation. So I authored and added to the several articles in the Support portal and Tor Browser user manual.

  • I added a section “System requirements” to the “Installation” article [5]

  • Added “letterboxing” term to the glossary [6]

  • Updated NoScript description for “PLUGINS, ADD-ONS AND JAVASCRIPT” article on the support portal [7]

  • Wrote an article “Why are modern onion service addresses so long?” [8]

[1] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40072
[2] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42598
[3] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40071
[4] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40070
[5] https://tb-manual.torproject.org/installation/
[6] https://support.torproject.org/glossary/letterboxing/
[7] https://tb-manual.torproject.org/plugins/
[8] https://gitlab.torproject.org/tpo/web/support/-/issues/211#note_3029489