Hi! Below is my March’25 report!
In March, I resolved 676 (↑109) tickets:
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On Telegram (@TorProjectSupportBot) - 571 (↑110);
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On RT (frontdesk@tpo) - 102 (↓4);
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On WhatsApp (+447421000612) - 3 (↑3);
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And on Signal (+17787431312) - 0 (0).
My main focus in March was helping Russian-speaking users to bypass internet censorship, which includes:
- Sharing instructions,
- Gathering users’ feedback,
- Help in troubleshooting any issues they were facing with Tor Browser.
I also worked on providing feedback for Google Play Store users’ reviews.
In March, I continued participating in translating the Tor Browser user survey to Russian[1] and monitored censorship events in Russia[2], Belarus [3], Kazakhstan [4], and in Türkiye. I also took part in investigating the issue of bookmarks failing in TBA Alpha [5] and collected user feedback on the issue with bridge distribution [6].
I created a new support template for Google Play reviews regarding the bookmark issue[5] and updated existing templates in Russian.
## Google Play Reviews for Tor Browser (TBA) and Tor Browser Alpha for Android
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Tor Browser for Android had a Google Play rating of 4.406 (↑0.009) stars in March, which is higher than in February’25.
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Tor Browser for Android (TBA) got 694 (↑79) reviews out of 61,452 for the lifetime.
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Tor Browser for Android Alpha (TBA-Alpha) app had a rating of 4.208 (↓0.011) which is lower than in February’25.
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In March, Tor Browser for Android (TBA-Alpha) got 49 (↑7) reviews out of 8,514 for the lifetime.
In March the most significant issue reported by users in the comments was the bookmark issue in Tor Browser Alpha [5].
[1] https://gitlab.torproject.org/tpo/community/l10n/-/issues/40152
[2] https://gitlab.torproject.org/tpo/anti-censorship/censorship-analysis/-/issues/40057
[3] https://gitlab.torproject.org/tpo/anti-censorship/censorship-analysis/-/issues/40056
[4] https://gitlab.torproject.org/tpo/anti-censorship/censorship-analysis/-/issues/40059
[5] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/43581
[6] https://gitlab.torproject.org/tpo/anti-censorship/team/-/issues/156