Hi! This is my report for January, 2023.
In that month, I resolved 770 tickets:
On Telegram (@TorProjectSupportBot) - 464
On RT (frontdesk@tpo) - 306
On January'23, I worked on user support, mostly but not exclusively
focusing on Russian-speaking users. The main directions of my
communication with users were:
- Sharing bridges and troubleshooting around bridges;
- Gathering user feedback regarding the new TB versions 12.0.1 and
- Finding the working ways of censorship circumvention and getting
feedback on working and not working solutions.
@raya and I also started to work on the educational campaign to expand
the understanding of the Tor Browser features and use it for censorship
circumvention and avoidance of surveillance.
In January, I got several complaints from OPPO/Realme phone users 
with a "Proxy Server Refused Connection" error.
I've spotted a Mac-related bug , which fortunately does not persist
after 12.0.2 release.
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