[tor-project] Nina’s Monthly Status Report: August 2023

Hi! This is my August’23 report!

In August, I resolved 1164 tickets:

On Telegram (@TorProjectSupportBot) - 496
On RT (frontdesk@tpo) - 650
On WhatsApp (+447421000612) - 11
and on Signal (+17787431312) - 7.

Main lines of my work remain the same:

  1. Helping Russian-speaking users download and install the Tor Browser and then resolve any issues with connecting to the Tor network.
  2. Helping in censorship circumvention
  3. Collecting user feedback.

The most common issues I noticed during this month are:

  1. Antivirus software interrupts the TB work
  2. Tor for iOS - Users now need to install Onion Browser + Orbot app on their devices
  3. The Tor error: “[WARN] Pluggable Transport process terminated with status code 0”, which often occurs in the regions with severe internet censorship.

I’ve also submitted a small bug found in TBA Alpha. [1]

[1] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42038