Hello everyone!
These are my updates from the month of July. With the major Tor Browser
11.5 release, much of my work this month was concentrated around it. I
updated the documentation on the Tor Browser User Manual[1], Support
Portal[2] and various other documentation we maintain for user
support[3]. We got a number of user support requests, as is usual with a
major Tor Browser release with users reporting a couple of bugs[4][5].
These bugs are now fixed in the Tor Browser 11.5.1 release!
With Tor Browser 11.5, we also have Connection Assist[6] in the stable
browser and I have been working to gain feedback about the Circumvention
map[7] in order to improve this feature.
There has been a major uptick in requests for unlisted obfs4 bridges,
mostly from users in China and Turkmenistan[8]. On the Android front, we
got multiple reports of the bug in rendering webpages on Samsung S22
device (this is a device specific issue)[9].
That pretty much sums up the highlights from last month and following
are some quick stats and highlights from our official support channels.
## Frontdesk
Timeline : 01 July - 31 July 2022
Tickets:
new: 42
open: 20
resolved: 467
Breakdown of number of RT tickets received with respect to operating
system:
(Note: This includes tickets where the user mentioned the operating
system or it was evident from the issue they were running into and/or
enclosed screenshots.)
Windows - 22
macOS - 16
GNU/Linux - 3
Android- 18
Breakdown of most frequent tickets (at least 3 RT tickets):
1. 141 RT Tickets - How to use Tor Bridges in Russia.[10]
2. 101 RT Tickets - Private Bridge requests. This is not related to the
.ru censorship but requests from Tor users in China, Iran, etc.[11]
3. 6 RT Tickets - Bug in rendering webpages on Tor Browser for Android,
specific to the Samsung S22 device[9]
4. 4 RT Tickets - Tor Browser 11.5 incompatible with macOS 10.12[12]
5. 3 RT Tickets - Questions and feedback[13] about the new features in
Tor Browser Desktop -- Bridge-moji[14] & Connection Assist.
## Tor Forum
Most popular topics in the Support category (in terms of no. of views):
1. "Too many connections (to a single relay) (DDoS 2022.07.02)".[15]
2. "Cannot open any site correctly with Tor (Browser)"[16]
3. "Do my Snowflakes work?"[17]
4. "Testing Invitation for Tor Browser with supported_groups patch
countermeasure in Snowflake to evade censorship observed in Russia"[18]
5. "The “Continue to HTTP site” button in HTTPS-only mode doesn’t
work"[19]
Thanks,
-- Joydeep
[1]: https://gitlab.torproject.org/tpo/web/manual/-/issues/119
[2]: https://gitlab.torproject.org/tpo/web/support/-/issues/298
[3]: Review and update all articles on Frontdesk (RT) and text modules on cdr.link wrt TB 11.5 release (#40073) · Issues · The Tor Project / Community / Support · GitLab
[4]: Bridge cards aren't displaying, and toggle themselves off (#41059) · Issues · The Tor Project / Applications / Tor Browser · GitLab
[5]: "Continue to HTTP Site" button doesn't work on IP addresses (#41050) · Issues · The Tor Project / Applications / Tor Browser · GitLab
[6]: connection-assist | Tor Project | Support
[7]: Circumvention map feedback (#40086) · Issues · The Tor Project / Community / Support · GitLab
[8]: https://gitlab.torproject.org/tpo/anti-censorship/censorship-analysis/-/issues/40029
[9]: Bug in rendering webpages (#40216) · Issues · The Tor Project / Applications / fenix · GitLab
[10]: Tor blocked in Russia: how to circumvent censorship
[11]: How to circumvent the Great Firewall and connect to Tor from China? | Tor Project | Support
[12]: Version of Tor Browser compatible with macOS 10.11 - #3 by championquizzer
[13]: User Feedback on bridge-moji (#41093) · Issues · The Tor Project / Applications / Tor Browser · GitLab
[14]: bridge-moji | Tor Project | Support
[15]: Too many connections (DDoS 2022.07.02)
[16]: Cannot open any site correctly with Tor
[17]: Do my snowflakes work?
[18]: Testing Invitation for Tor Browser with supported_groups patch countermeasure in Snowflake to evade censorship observed in Russia
[19]: The "Continue to HTTP site" button in HTTPS-only mode doesn't work
···
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