[tor-project] cohosh's monthly status report, December 2023

Hi! This is my status report for contract work done in December 2023.

# Reputation-based bridge distribution

- Continued Tor Browser integration work

- Debugged some issues with the lox distributor deployment

# Snowflake

- Fixed excessive logs of closed connections at the Snowflake proxy

- Released version 2.8.1 of Snowflake

- Provided further review of the SQS rendezvous method

# Domain Fronting Alternatives

- Looked for cloud providers that offer domain fronting

- Looked for good potential front domains for working cloud providers

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In December, I started a short contract with Tor to help prepare the user research for Phase 7 of Sponsor 9 until early February:

In December, I did an inventory of user research techniques that could be well suited to the limitations and opportunities of outsourcing user research during trainings and discussed them with the UX team:

- #129 ยท The Tor Project / UX / Research ยท GitLab

Then, I explored a bit more our top 3 candidate research activities:

- I brainstormed on how a diary study of Tor Browser could work:

   #132 ยท The Tor Project / UX / Research ยท GitLab

- I prototyped a desirability study of @nicob's new illustrations:

   #133 ยท The Tor Project / UX / Research ยท GitLab

- I prototyped a card sorting to reorganize support.torproject.org:

   Run card sorting study (or similar) on support-dot menu (#8) ยท Issues ยท The Tor Project / UX / Research ยท GitLab

I also researched how to create a demographics questionnaire that people call fill up either online or offline and that make data gathering and reporting easier for us. We might use either a PDF form or LimeSurvey:

The next step on both fronts is to decide with the UX Team on which 2 user research activities to pursue and which technology to use for the demographics questionnaire.

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sajolida

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In January, I almost finished preparing the 2 user research activities for Phase 7 of Sponsor 9.

We chose 2 activites that:

- Don't require much facilitation skills from partners
- Are lightweight for partners to report
- Benefit from a slightly bigger numbers of participants (~20)
- Are easy to schedule during the training

We decided to organize:

- Desirability study of the new illustrations

   https://gitlab.torproject.org/tpo/ux/research/-/work_items/133

   This one takes the form of a survey that all training participants can
   fill up on their own at the beginning of the training.

   https://survey.torproject.org/index.php/983521

- Card sorting on support portal

   Partners can get several participants to do the card sorting in
   parallel and ask them to self-report their results as a survey.

   https://survey.torproject.org/index.php/168241

As you can see in both, I also implemented a reusable consent and demographics questionnaire that can be either added at the beginning of another research survey or printed on paper.

I created a Tor theme for LimeSurvey that uses the Tor colors and logo, prints well on paper, and displays better on mobile. Thanks @lavamind for the speedy deployment!

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sajolida

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Today is the last day of work on my contract for Sponsor 09, so I'm already sending my report for February.

In February,

I finished preparing the 2 user research activities for Phase 7 of Sponsor 9. You can find the preparation material for both studies on GitLab.

- Desirability study of the new illustrations

   #133 ยท The Tor Project / UX / Research ยท GitLab

- Card sorting on support portal

   Run card sorting study (or similar) on support-dot menu (#8) ยท Issues ยท The Tor Project / UX / Research ยท GitLab

I also prepared a merge request to publish a data handling policy for user research data on community.torproject.org:

   https://gitlab.torproject.org/tpo/ux/research/-/issues/90

Cheers,

ยทยทยท

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sajolida

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