OS: Window 7 Ultimate
TorBrowser: just updated from 1301 to 1304… no problem on 1301.
security level HIGH
I clicked on Start torbrowser… i wait… and it says Gah Your tab just crash… tab says about:blank
i open another tab… i click on bookmarks and try 1 of the working links and same thing Gah… your tab just crash.
only on 1304… previous version 1301 worked perfectly…
I did try searching but the post i looked at was old Jan 22. and said it had been fixed in a previous version to this… 12something…
Sounds like the browser is crashing but first it will be worth checking if Tor did bootstrap properly? What happened when you click on ‘Connect’? Did you reach the about:tor page? This can also be confirmed with your Tor logs. To fetch your Tor logs navigate to the hamburger menu (“≡”), then click on “Settings”, and finally on “Connection” in the side bar. At the bottom of the page, next to the “View the Tor logs” text, click the button “View Logs…”. Look for any lines stating something like timestamp [NOTICE] Bootstrapped 100% (done): Done
I no longer have the tor logs as i got fed up with the browser crashing…
went back to 1301… disabled update. previous version no problems…
i didnt need to click connect it was set to automatically connect to tor… first time i ran tor browser i put a tick in the automatic connect box.
I couldnt get any page to show up… about:config every tab came up with the same message…
As soon as i copied from my backup the previous version… I could access tor webpages…
so i know 1… it wasnt the pages i was trying to load causing the issue…
2. it was working before the update… so it had to be something NEW in the update.
I’ll stick with the previous version… shouldn’t make much of a difference… I hardly use it. maybe 1hr a day
If and when i decide to update to the latest version again… i will keep a eye on the bootstrap…
3. I never see the about:tor page… mine is set to about:blank
Hello, my name is Elio and I’ve the same problem with Tor on Windows 11, my version of Tor is 13.0.10, everything I open with Tor appears “Gah. Your tab just crashed.”, I’ve looked for a solution on google but nothing works. Anybody has an idea to solve ? The reinstallation hasn’t worked for me. Thanks a lot.
In the following the log lines:
2024-06-11 22:10:30.124 [NOTICE] DisableNetwork is set. Tor will not make or accept non-control network connections. Shutting down all existing connections.
2024-06-11 22:10:30.176 [NOTICE] Opening Socks listener on 127.0.0.1:9150
2024-06-11 22:10:30.176 [NOTICE] Opened Socks listener connection (ready) on 127.0.0.1:9150
2024-06-11 22:10:30.512 [NOTICE] Bootstrapped 5% (conn): Connecting to a relay
2024-06-11 22:10:30.530 [NOTICE] Bootstrapped 10% (conn_done): Connected to a relay
2024-06-11 22:10:30.567 [NOTICE] Bootstrapped 14% (handshake): Handshaking with a relay
2024-06-11 22:10:30.673 [NOTICE] Bootstrapped 15% (handshake_done): Handshake with a relay done
2024-06-11 22:10:30.673 [NOTICE] Bootstrapped 75% (enough_dirinfo): Loaded enough directory info to build circuits
2024-06-11 22:10:30.673 [NOTICE] Bootstrapped 90% (ap_handshake_done): Handshake finished with a relay to build circuits
2024-06-11 22:10:30.673 [NOTICE] Bootstrapped 95% (circuit_create): Establishing a Tor circuit
2024-06-11 22:10:31.028 [NOTICE] Bootstrapped 100% (done): Done
2024-06-11 22:10:55.884 [NOTICE] Renaming old configuration file to “C:\Programmi non installati\Tor Browser\Browser\TorBrowser\Data\Tor\torrc.orig.1”
The one thing I find weird is that line. Does that folder really exist: “C:\Programmi non installati\Tor Browser\Browser\TorBrowser\Data\Tor"
“Programmi non installati” is kind of saying the program is not installed.
I could not replicate the problem by installing Tor in a folder other than the default desktop location. I’m using the same version of Win 11 23H2 as you. I also tried a Win 10.
Once you get that “Gah. Your tab just crashed” message what is the state of the browser? Is it still up? If yes can you open another tab?
Many articles suggest turning off the A/V program just to see if the problem still exists. Are there logs from you A/V which might help. You may be just using the standard Windows Defender in which case the event logs may have something of interest.
“Programmi non installati” is kind of saying the program is not installed. Yes it’s a folder where I put the program not installed.
Unfortunately I’ve only Win11 Pro and Linux, Win10 no one.
Once you get that “Gah. Your tab just crashed” message what is the state of the browser? It’s running but not working
Is it still up? Yes
If yes can you open another tab? Yes and I receive the same message: “Gah. Your tab just crashed”
Many articles suggest turning off the A/V program… unfortunately I can’t do this because it’s a company laptop and to stop Trend Micro I need of a password that I haven’t got.
…the event logs may have something of interest… I’ve monitored the Windows Event log during TOR startup but no one
Ah, capito, I think we have the answer: company laptop… and I bet they do not allow Tor installation. Can you install anything else? …like another browser? … or anything which is not pre-installed by the company? I know company computers are often locked to the set of programs they allow.
I understand why. It’s their computer which they let you use for company business. If you get compromised you then compromise the company when you connect to it. It’s a very nice way to get into companies.
Try installing to a USB drive. On Windows it’s a portable install. It can be anywhere. As you saw you, installed it in “Programmi non installati” on drive C:. That must also be blocked.
I could say try Tails which is a standalone Linux install on a USB drive but you boot the USB drive and I bet that is also not permitted.
Hello Bobby, yes my laptop is a company laptop but I’ve the administrator account so I can install or remove programs, but the A/V Trend Micro has another own password indipendent by OS administrator account so you can’t remove or stop this program also you are administrator without this password.
I’ve installed TOR from it’s file and I’ve choose the folder named as “Programmi non Installati”.
I also tried as suggested to run from USB Pen Drive and from a network drive but the result is the same “Gah. Your tab just crashed”
The drive c: on my company laptop is not blocked.
I still maintain that Trend Micro is the cause. How? I do not know. Why not ask that administrator? Then we will know.
I tried blocking tor.exe from connecting the the internet, tried at the app level, and both in and out, tried killing it when the browser is up. Nothing reproduces your situation.
I know you can proxy another browser through the sock5h proxy of tor.exe. Start the Tor browser and wait for the crash.
The following command will tell you if the proxy is up and will give you the IP of your exit node. If that works you can try another browser to proxy out. I’ve only done this using vanilla Firefox. I’m not sure DNS requests will go through the proxy or local. I suspect local.
curl --proxy socks5h://127.0.0.1:9150 http://ip-api.com/json/