Gah. Your tab just crashed

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1

Hello

I already sent this message to frontdesk@torproject.org but I don’t know if there is someone. So I post also here :

I meet unstoppable disconnections when using tor browser. That happens on sites where you need to connect with your account (mails, …).

“Gah. Your tab just crashed.”
I can provide a picture.

Thank you for your help.

I use windows, the last version of tor browser. Standard configuration (as installed).

Thomas

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Hi @ttttt! It sounds like you’re experiencing the Windows tab crashing issue – which should have been fixed as of version 11.0.3.

Could you confirm which version of Tor Browser for Windows that you’re using please?

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Hello,

I don’t know how to see the number of the version I use.

But I always download the last version when tor detects one and proposes me (when I open tor browser), si the last number available.

Thomas

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Type about:tor in the url bar and you should be greeted by our homepage (Year-end campaign banner reading, in bold, ‘Privacy is a human right’). You can see the version of Tor Browser you’re using on the top right just above ‘View changelog’.

Alternatively, you can navigate to the hamburger menu, then to ‘Help’ and click on ‘About Tor Browser’ for the same.

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11.0.3 (based on Mozilla Firefox 91.4.1esr) (64-bit)

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Thanks for the confirmation @ttttt! Could you try logging into your email again please (or visit any other page that reliably resulted in a crash before), and let us know if the issue persists?

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I don’t meet the problem since the last update, but it was random (only some days were failing, but when it was failing impossible to use before a long time). If I meet the problem again, I will say it here. Thank you

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Oh, great to hear! Sounds like it was indeed the Windows tab crashing issue you ran into. This got patched in version 11.0.3, so you should be good to go :slight_smile:

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Hello, sorry for the delay of answer. Indeed, I did not meet the problem again, thank you very much !

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Hello, I’ve the same problem with a fresh copy installed in my Windows 11 64bit 23h2, the version of tor browser is 13.0.16 , has anybody a solution ? I’ve already remove old version and installed a fresh copy.
Thanks in advance

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@eliosbrocchi hi!
This thread was especially for a use after free problem we solved in 11.0.x, so your problem is probably a new one.
This tab appears generically when a content process dies for some reason.
Could you please open a new thread?
Also, I tried to run 13.0.16, but on Windows 10, and I didn’t have any problem. I will try also on Windows 11.
But in case, when opening the new thread, could you please give more precise steps to reproduce? E.g., does this happen before connecting? Or after connecting? Does it happen when trying to open about:tor? Does it happen when you open a specific site? Or does it happen when opening any site?
Thanks in advance!

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