# MacOS bug with Support link

**URL:** <https://forum.torproject.org/t/macos-bug-with-support-link/3869>\
**Category:** Tor Browser Feedback\
**Tags:** tor-browser\
**Created:** [July 6, 2022, 10:55am UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869 "2022-07-06T10:55:43Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![nina13](https://forum.torproject.org/user_avatar/forum.torproject.org/nina13/32/1295_2.png) [@nina13](https://forum.torproject.org/u/nina13)\
**Post date:** [July 6, 2022, 10:55am UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869/1 "2022-07-06T10:55:43Z")

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The bug exist in TB Alpha and stable TB as well.

In Settings (on every Settings page) in the bottom left corner there are “FireFox Support” instead “Tor Browser Support”  
The link is correct: [Tor Browser | Tor Project | Support](https://support.torproject.org/tbb/)

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**Author:** ![donuts](https://forum.torproject.org/user_avatar/forum.torproject.org/donuts/32/7100_2.png) [@donuts](https://forum.torproject.org/u/donuts)\
**Post date:** [July 6, 2022, 3:05pm UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869/2 "2022-07-06T15:05:07Z")

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Could you upload a screenshot of the issue please @nina13?

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**Author:** ![nina13](https://forum.torproject.org/user_avatar/forum.torproject.org/nina13/32/1295_2.png) [@nina13](https://forum.torproject.org/u/nina13)\
**Post date:** [July 6, 2022, 4:11pm UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869/3 "2022-07-06T16:11:05Z")

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Sure:

 ![Screenshot 2022-07-06 at 11.15.18](https://forum.torproject.org/uploads/default/original/2X/1/19d2f699c0323f5f941411696526cc3b7637b33f.png)

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**Author:** ![donuts](https://forum.torproject.org/user_avatar/forum.torproject.org/donuts/32/7100_2.png) [@donuts](https://forum.torproject.org/u/donuts)\
**Post date:** [July 6, 2022, 5:41pm UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869/4 "2022-07-06T17:41:58Z")

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Thanks! I can’t actually reproduce this in either stable or alpha on MacOS. I’m wondering if it’s due to some pref you may have flipped?

 ![tbalpha-settings-macos](https://forum.torproject.org/uploads/default/original/2X/7/7ddd3d25231c8f388aa6a1e6b0e052b1acaee266.png)

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<div class="post-metadata">

**Author:** ![nina13](https://forum.torproject.org/user_avatar/forum.torproject.org/nina13/32/1295_2.png) [@nina13](https://forum.torproject.org/u/nina13)\
**Post date:** [July 6, 2022, 6:02pm UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869/5 "2022-07-06T18:02:05Z")

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I’ve just deleted and re-installed TB Alpha and still see FireFox support.  
But I have one more issue with TB Alpha, so may by they are related

> **[Phantom update notification in Tor Browser Alpha (#41045) · Issues · The Tor...](https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/41045)**
>
> Summary After opening TB Alpha the browser informed about the existing update. However, failed to update automatically. So I deleted existing...

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**Author:** ![donuts](https://forum.torproject.org/user_avatar/forum.torproject.org/donuts/32/7100_2.png) [@donuts](https://forum.torproject.org/u/donuts)\
**Post date:** [July 6, 2022, 6:17pm UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869/6 "2022-07-06T18:17:43Z")

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Did you delete your TorBrowser-Data file from /Users/…/Library/Application Support too? If not, your new installation will inherit the same configurations as the old one.

(A word of warning: deleting your TorBrowser-Data file will wipe all your browser profiles, bookmarks, history and saved settings etc.)

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**Author:** ![system](https://forum.torproject.org/uploads/default/original/2X/d/d3424bed34f4ec18b2e99178c2801ba6dfb655d6.png) [@system](https://forum.torproject.org/u/system)\
**Post date:** [July 8, 2022, 10:36am UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869/7 "2022-07-08T10:36:08Z")

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Closed on July 8, 2022, 10:36am UTC

This topic was automatically closed 2 hours after the last reply. New replies are no longer allowed.

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**Author:** ![nina13](https://forum.torproject.org/user_avatar/forum.torproject.org/nina13/32/1295_2.png) [@nina13](https://forum.torproject.org/u/nina13)\
**Post date:** [July 8, 2022, 10:38am UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869/8 "2022-07-08T10:38:39Z")

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Yes, that helped! After deleting data from Application Support folder I got the correct “Tor Project Support” link.

But of cause after I returned data into this folder I got my FireFox Support back =)

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**Author:** ![donuts](https://forum.torproject.org/user_avatar/forum.torproject.org/donuts/32/7100_2.png) [@donuts](https://forum.torproject.org/u/donuts)\
**Post date:** [July 8, 2022, 3:23pm UTC](https://forum.torproject.org/t/macos-bug-with-support-link/3869/9 "2022-07-08T15:23:04Z")

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I’m curious what was causing it in the first place, but good to know! I assumed it was another quirk of turning Private Browsing Mode off, but couldn’t seem to replicate the issue. When I have the time I’ll test it more thoroughly though.
